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how to fix the blackboard single sign-on error

This is a fix that DOES NOT require you to clear your passwords, browsing data and cache! Unlike every other fix there is out there.

Want to do E-Learning tasks on Blackboard/Polymall, but encounter this error?

Click here if you prefer a video.

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The annoying error

Step 1

Go to Polymall: https://polymall.polytechnic.edu.sg/

Do so even if you are doing tasks on Blackboard, not Polymall.

Step 2

Click Login on the top right-hand corner. Choose another Polytechnic you are NOT studying in.

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Click Login on the top right-hand corner.

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Choose a polytechnic you are NOT studying in!

If you study in Temasek Polytechnic, click anything BUT Temasek Polytechnic.

Step 3

Sign out of your account. Your choice if you want to Sign out and forget.

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Click Login on the top right-hand corner.

Step 4

Go Back to Polymall, and do a normal login. You can login to your own polytechnic now.

step 2.jpg

Login as you would normally do.

Step 5

Go back to your blackboard website and refresh. It should now work properly.

Tip: If prompted to "stay signed in", click "don't." Otherwise this error will happen again.

Also feel free to explore this site if you want to find sky gardens to chill with your friends at! :) Click here for recommended ones.

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Pinnacle @ Duxton, 50 floors

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